Cookies Policy
Last updated: December 2024
This Cookies Policy explains how ContextCare uses cookies and similar technologies. We are established in Ireland and follow applicable EU and Irish law.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help the site function and improve your experience.
Types of Cookies We Use
Detailed information about the different categories of cookies used on our platform.
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled. They include authentication cookies, security tokens, and session management cookies that ensure your account remains secure and functional.
Examples: session cookies, CSRF tokens, authentication tokens, load balancer cookies
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preferences, user interface choices, and other settings that improve your experience.
Examples: language preferences, theme settings, user interface preferences, form data retention
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our services and user experience.
Examples: page views, time spent on pages, user journey tracking, performance metrics
Marketing Cookies
These cookies are used to track visitors across websites to display relevant and engaging advertisements. They may be set by our advertising partners or by us to measure the effectiveness of our marketing campaigns.
Examples: advertising preferences, campaign tracking, social media integration, remarketing
Cookie Duration
How long different types of cookies remain on your device.
Session Cookies
These cookies are temporary and are deleted when you close your browser. They are essential for maintaining your session and security while using our platform.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They remember your preferences and settings for future visits.
Third-Party Cookie Duration
Third-party cookies have their own duration policies set by the respective service providers. We recommend reviewing their privacy policies for specific information.
Healthcare-Specific Cookie Considerations
Special considerations for cookies in healthcare applications.
Security and Privacy
Given the sensitive nature of healthcare data, we implement additional security measures for cookies used in our healthcare platform. All cookies are encrypted and transmitted securely.
Regulatory Compliance
Our cookie usage complies with healthcare data protection regulations, including GDPR, HIPAA (where applicable), and other relevant healthcare privacy laws.
Audit and Monitoring
We maintain detailed logs of cookie usage for audit purposes and to ensure compliance with healthcare data protection requirements.
Technical Details
Technical information about our cookie implementation.
Implementation
Our cookies are implemented using industry-standard practices and technologies. We use secure, HTTP-only cookies where appropriate and implement proper cookie flags for security.
Storage and Processing
Cookie data is stored securely and processed in accordance with our data protection policies. We do not store sensitive personal information in cookies.
Encryption and Security
All cookies are transmitted over encrypted connections (HTTPS) and are protected against common security vulnerabilities such as XSS and CSRF attacks.
Browser-Specific Information
How to manage cookies in different web browsers.
Google Chrome
Settings > Privacy and security > Cookies and other site data. You can block all cookies, block third-party cookies, or allow all cookies.
Mozilla Firefox
Settings > Privacy & Security > Cookies and Site Data. Choose from 'Accept all cookies', 'Accept cookies from websites I visit', or 'Block all cookies'.
Apple Safari
Safari > Preferences > Privacy. Choose from 'Always allow', 'Allow from websites I visit', or 'Always block'.
Microsoft Edge
Settings > Cookies and site permissions > Cookies and site data. You can block all cookies, block third-party cookies, or allow all cookies.
Mobile Device Cookies
Managing cookies on mobile devices and applications.
Mobile Browsers
Mobile browsers typically follow the same cookie management principles as desktop browsers. Check your mobile browser's settings for cookie controls.
Mobile Applications
Our mobile applications may use similar tracking technologies. Cookie management in mobile apps is typically handled through the app's privacy settings.
Consent and control
Where required, we request your consent for non-essential cookies. You can withdraw or change your consent at any time in your browser settings or our site controls (where available).
Managing cookies
You can block or delete cookies via your browser. Doing so may affect site functionality. For guidance, see your browser's help pages.
Third-party cookies
Some cookies are set by third parties providing services (e.g., analytics). These parties are responsible for their cookies and policies.
Updates to This Policy
How we notify you of changes to our cookie policy.
Notification of Changes: We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
Consent for New Cookies: If we introduce new types of cookies that require consent, we will obtain your consent before implementing them, unless they are essential for the functioning of our services.
Jurisdiction
ContextCare is established in Ireland. This Cookies Policy is governed by the laws of Ireland.
Contact
If you have questions about our use of cookies, contact us at:
Data Protection Officer
For specific questions about our cookie practices and data protection.
Technical Support
For technical issues related to cookie functionality.